Customer relationship management

Customer relationship management

In the current environment, managing the customers that you already have is key. In order to develop valuable, long term relationships with your customers you need to move the interaction from being purely transactional in nature to something longer term. Winning new...
Conscious Leadership

Conscious Leadership

Conscious leadership is bringing your whole self, with total awareness, to your role as a business leader. Conscious leadership requires authenticity – to be a conscious leader you must be who you really are. Conscious leaders focus on the “we” rather than the...
Shopify

Shopify

If you want to start selling your products or services online, Shopify provides the perfect platform to do so. Shopify is an e-commerce platform that provides businesses with the tools to create an online store. It is an incredibly popular platform and is used by over...
Diversity and Inclusion – Best Practice

Diversity and Inclusion – Best Practice

The benefits of a more diverse and inclusive organisation are clear, but how do you actually go about implementing a diversity and inclusion strategy? Businesses are more focused on diversity and inclusion (D&I) than ever before. A McKinsey research report from...
Consultations issued on “Tax Day” by Treasury

Consultations issued on “Tax Day” by Treasury

The Treasury normally issue a bundle of tax consultation documents on Budget Day. This year however they chose to delay the publication until 3 weeks after the Budget. We were expecting the consultation documents to include major changes to CGT and IHT, but it would...